Rewards Policy

1. Introduction
Welcome to Big & Belg Rewards Program! We value your loyalty and are excited to offer you a discounts through our rewards program. This policy outlines the terms and conditions of the program to ensure clarity and fairness for all participants.

2. Membership Eligibility
- The rewards scheme is open to all customers who create an account with Big & Belg
- Membership is free and automatic upon your first purchase.

3. Earning Points
- Points are earned on eligible purchases made at Big & Belg.
- For every €1 spent, 1 point will be awarded.
- Special promotions may offer additional points for specific products or during certain periods.

4. Redeeming Points
- Points can be redeemed at checkout for discounts on future purchases.
- Points can also be accumulated and redeemed for higher-value rewards from our programme.
- Points are non-transferable and cannot be exchanged for cash. 

5. Point Expiration
- Points will expire after 1 year from the date they were earned.
- Customers will be notified in advance of any upcoming point expirations.

6. Account Management
- Members can check their point balance and rewards history by logging into their account on our website.
- It is the member's responsibility to ensure their account information is up-to-date.

7. Terms and Conditions
- Big & Belg reserves the right to modify, suspend, or terminate the rewards scheme at any time without prior notice.
- Abuse of the rewards scheme, including fraudulent activity, may result in forfeiture of points and termination of membership.
- Any disputes regarding the rewards scheme will be resolved at the sole discretion of Big & Belg.

8. Contact Information
For any questions or concerns regarding the rewards scheme, please contact us at hello@bigenbelg.com

9. Updates to the Policy
- This policy may be updated from time to time. Members will be notified of any significant changes via email or through our website.